Home Cooked Privacy Notice
Our Contact Details:-
Address - 43 Fernleigh Crescent, Up Hatherley, Cheltenham, GL51 3QJ
The Legal Basis We Rely On:-
The GDPR law on data protection sets out a number of different reasons a company may collect and process your personal data, including:
In specific situations, we can collect and process your data with your consent. When collecting your personal data, we’ll always make clear to you which data is necessary in connection with a particular service.
In some instances, we need your personal data to comply with our contractual obligations. For example, if you place an order with us, we need your address details to deliver your order.
We may be legally bound to collect and process your data.
We require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. For example, we may use your purchase history and shopping preferences to offer more personalised offers or products.
What type of information we have:-
The personal data we may collect includes your name, delivery address, email address, telephone number, notes from conversations we have with you, your IP address, which websites you came from when visiting ours, any search terms you entered on our website, information gathered by cookies in your web browser, any comments or product reviews, any information that you may have told us that suggests your preferences (e.g. you may have told us that you are vegetarian) and your social media username if you communicate with us.
How we get the information and why we have it:-
When you engage with us, we want to give you the best possible experience. By collecting data about you, it allows us to offer a great and tailored service.
We use your data so we can fulfil our contractual obligations to you (such as deliver your food) but also to offer you products and promotions that are more likely to be of interest to you. The data privacy law allows this as part of our contractual obligations and legitimate business interest in understanding our customers and providing the highest levels of service. We will hold your data in our systems for as long as is necessary for each relevant activity or as long as is set out in any contract we have with you.
If you choose not to share your personal data with us, or refuse certain contact permissions, we might not be able to provide some services you’ve asked for.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.